Calendar

As providers navigate their operations in the current state of COVID, it is now time to focus attention on the survey process. This webinar series will prepare your organization for a successful survey. Critical information will be shared by leading long term care experts to identify the essential preparations needed and the key areas for compliance to be survey-ready.

This six-part webinar series will offer the resources and insights for your entire team to be positioned for your next survey. With the right information and proper preparation, you can have confidence in your team.

Who Should Attend: Every member of your management team should be a part of your compliance and survey strategy.

Your team can all benefit from one registration, however separate registration is required if attendees need CEUs.

Faculty: All sessions will be taught by the expert team members at Pathway Health: Karolee Withers, Sue LaGrange, Colleen Toebe.

Registration Information and Fees: $135 per member community connection, however separate registration is required for each individual needing CEU credit. $270. per non-member community connection.

Continuing Education Credit: This program has been approved for Continuing Education for 6 total participant hours (6 – 1-hour modules) by NAB/NCERs. Approval Number: 20230418-6-A83646-DL

Module 1: Survey Preparedness
April 19, 11:00 a.m. – Noon Pacific
The hectic crisis period of the COVID-19 pandemic is subsiding in most areas and providers must now focus on your next
survey. The high-risk survey areas will be reviewed with fresh approaches to managing quality and regulatory
compliance.
Objectives:
1. Identify and review new regulations and survey processes
2. Review survey deficiency trends in Washington to focus your systems improvement efforts
3. Select tools and data sources to use in high risk systems analysis and improvement

Module 2: Emergency Preparedness – What You Need to Know Moving Forward
April 26, 11:00 a.m. – Noon Pacific
How effective has your emergency preparedness plan been? Every provider must continually reassess their emergency
preparation (E-prep) plans. This session will review ways to streamline your E-prep plan for effective implementation.
Key CMS regulations will be highlighted for inclusion in your plan.
Objectives:
1. Review the required components of an E-prep plan
2. Discuss ways to streamline the documents to make them user-friendly and effective
3. Review Lessons Learned from the pandemic

Module 3: Care Plans – The Guide for Quality Care
May 3, 11:00 a.m. – Noon Pacific
Are your resident care plans reflective of the residents’ care needs? Some providers tend to over-complicate care plans,
writing them for surveyors or writing them by the book. This session will explore how to simplify resident care plans so
they reflect the resident’s needs and strengths and use evidence-based interventions. The care plan structure, language,
and how to engage the resident in the care planning process will be covered.
Objectives:
1. Review the varying structures of care plan elements
2. Identify how to personalize a care plan while using evidence-based interventions
3. Determine strategies for engaging the resident in the care planning process
4. Understand the intersection of your care plans and the survey process

Module 4: Staffing – The Challenges, The Requirements
May 10, 11:00 a.m. – Noon Pacific
This session will cover key staffing requirements and how to navigate staffing challenges in today’s workforce
environment. Providers will learn how to triage the residents’ priority care needs with a focus on the critical areas in the
community. Learn strategies for organizing your team to better serve the residents every day or when crisis staffing
occurs.
Objectives:
1. Characterize your workforce and develop a plan to effectively deliver the best level care to your
residents
2. Identify the key priorities when staffing is limited
3. Understand regulatory requirements for staffing, reporting, and implications for non-compliance

Module 5: The Roles of the Leadership Team in the Survey Process
May 17, 11:00 a.m. – Noon Pacific
Facility preparation for the survey process is critical for a success survey outcome. Each interdisciplinary team member
has a role in effectively managing the survey process. This session will discuss the role of each leader during the
segments of the survey.
Objectives:
1. Describe the role of each leader at the Entrance of surveyors to the building
2. Discuss each leader’s function throughout the survey process – tips and strategies for effective
organization and communication with surveyors
3. Illustrate each leader’s role in providing key evidence of compliance to surveyors prior to exit
4. Explain leaders’ roles in development of an effective plan of correction

Module 6: Infection Prevention and QAPI- Use Quality Data to Monitor Infection Prevention Practices
May 24, 11:00 a.m. – Noon Pacific
Infection Prevention has been a focus during the COVID-19 pandemic. Providers have heightened their awareness and
honed infection prevention skills. Moving forward, providers must continue their attention to IP. This session will discuss
how to use QAPI data and QAPI process to scan for potential issues. This session will also cover how to design a
performance improvement plan to attain and maintain a low infection rate.
Objectives:
1. Recognize sources of infection prevention data
2. Review strategies to use QAPI for practice maintenance and improvement
3. Examine a simple performance improvement plan to document your infection prevention efforts

CEU Approval:
This program has been approved for Continuing Education for 6 total participant hours (1 Participant Hour per Module)
by NAB/NCERS –20230418-6-A83646-DL

(6) LeadingAge Washington Education Credits

Webinar Survey Series Survey Process – for printing

This will NOT be recorded.